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Canada Post issues alert for mail delays due to extreme cold

CityNews | posted Friday, Dec 29th, 2017

File photo of a Canada Post delivery truck. CITYNEWS.

Canada Post has issued service alerts in Ontario, including Toronto and the GTA, warning about delayed mail delivery due to the extreme cold.

In a statement, Canada Post tells CityNews that while delivery agents are out and about, some customers may not receive their mail on Thursday. Once the weather improves, normal delivery will resume.

In the meantime, they’re asking you to be kind to those braving the brutal conditions by clearing and salting your driveways, walkways and stairs so that agents can reach doors and mailboxes safely.

For its part, Canada Post says it has cold weather protocol in place for days like these. Before they head out on their routes, mail carriers participate in safety talks and are issued winter parkas and hand warmers. They’re also given an allowance for proper winter footwear, provided with free slip-on foot grips and encouraged to take breaks and warm-up in public spaces when possible.

For those with a community mailbox, you can call customer service at 1- 800-267-1177 if you have an issue due to cold weather.

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