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Baggage system glitch causes delays at Pearson’s terminal 3

NEWS STAFF | posted Wednesday, Aug 16th, 2017

Baggage piles up at Pearson International Airport’s terminal 3 on Aug. 16, 2017. CITYNEWS/Bertram Dandy
A glitch with the baggage system at Pearson International Airport’s terminal 3 continues to cause delays for departing passengers on Wednesday.

The issue started around 6 p.m. on Tuesday.

Greater Toronto Airports Authority spokesperson Robin Smith said there was a problem with the induction conveyor belt, which means crews were not able to get the baggage from the terminal and into the plane.

Travellers reportedly waited several hours on Tuesday night due to the glitch at the baggage drop-off.

As of Wednesday morning, Pearson said the technical issue is ongoing and will affect some departing flights.

Extra staff members have been brought in to help with the baggage backlog and crews worked throughout the night to fix the issue.

Smith said crews are continuing to work to repair the system.


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